Beko RecycledTub® WTIK94121F Integrated 9kg WiFi Connected Washing Machine with 1400 rpm - White - A Rated

My plant arrived damaged or wilted — what do I do?

Email us at contact@shaqwayaliving.com within 24 hours of delivery with photos of the plant and its packaging. We'll send a free replacement or full refund. See our Returns & Refunds Policy for details.

Can I return a plant if I just change my mind?

Live plants aren't returned for change of mind — the 24-hour arrival guarantee covers quality and transit issues instead. Planters and plant-care accessories can be returned within 30 days for any reason.

How long do refunds take?

Once your return or claim is approved, refunds are processed within 5 business days to your original payment method. Your bank may take a few extra days to post the funds.

How much does shipping cost?

Shipping is free on all orders, to both the US and UK.

How long will my order take?

Orders are prepared for shipment within 1–2 business days. Delivery then typically takes 2–4 business days within the US. See our Shipping Policy for UK delivery times and customs information.

How are plants packed for shipping?

Every plant ships in insulated, weather-aware packaging with moisture control and leaf protection, adjusted to conditions on your route, to keep it healthy in transit.

Can I track my order?

Yes — you'll automatically receive a tracking link by email once your order ships.