Frequently asked
Have questions about a plant, shipping conditions, choosing the right variety for your space, or care after delivery? We’re happy to help.
How long does shipping take?
2–4 business days after dispatch. You receive a tracking link by email.
How do I return an order?
30-day return window. Free returns within UK and USA.
Which payment methods do you accept?
Visa, Mastercard, American Express, Diners Club, Discover, Google Pay, Apple Pay
Do I get an invoice?
Yes — you receive an invoice by email after dispatch.